Coronavirus (Covid-19) Update
West Bergen Mental Healthcare is monitoring
information about the Coronavirus (COVID-19).
Please note: Our new office hours are 9:00 -5:00 pm. Tele-therapy sessions may be scheduled outside these hours with your assigned provider but office operations will cease at 5:00 pm. All Outpatient sites have closed and assigned personnel are working out of our main location located at 120 Chestnut Street, Ridgewood.
We are encouraging all clients to have their payments charged via credit card on file so fees can be automatically charged to a client’s account. If this is not feasible we will work with you to make alternative payment arrangements.
Here’s How We’re Helping Our Clients Through This Crisis:
- Face to face contact with outpatient clients has been suspended to ensure their safety as well as that of our staff. Clients will be able to continue receiving the therapeutic services they need through online tele-therapy technology. CLICK HERE FOR TELE-THERAPY INSTRUCTIONS. For Important Information and Resources for Parents and Caregivers, CLICK HERE.
- West Bergen’s on-site Partial Care program that serves the chronically mentally ill population has been suspended temporarily. Our Partial Care team is working hard to effectively help manage client medication and ensure the needs of these clients are met.
- Our Residential team has suspended all outside trips as well as visitors to West Bergen’s 7 group homes to minimize risk and keep clients safe. Staff are in regular communication with each other about clients and have developed plans to keep them stable and secure.
- We are beginning to take calls from the families we serve through our school based programs, providing them with a ‘’warm line’’ that allows parents and families to talk with a licensed therapist and ask questions, get suggestions and ideas on how to manage the many thoughts and feelings kids are experiencing.